With so many of its customers struggling during the pandemic, UnitedHealth Group, one of the nation’s largest health insurers whose profits have not suffered during the crisis, is offering modest relief. On Thursday it said it would make $1.5 billion worth of premium credits and fees for doctor’s visits available to people enrolled in its plans.
“People are hurting right now,” said David S. Wichmann, UnitedHealth’s chief executive, in a call with reporters on Wednesday night. “Employers are hurting. Individual consumers are hurting.”
Employers and individuals in its commercial plans could receive credits toward their premium bills for June, ranging from 5 to 20 percent of their May bills. The credits, which would be targeted to those in areas of the country hardest hit by the virus, would not apply to the plans UnitedHealth administers for employers that are self-insured.
For people enrolled in its Medicare Advantage plans, the company