Carolina Serna’s career as a care coordinator for the Clifford Beers, a behavioral health and fitness care supplier primarily based in New Haven, puts her in the middle of today’s mental overall health crisis for children, young adults and their households. When Clifford Beers receives referrals for cases, Serna and other care coordinators turn out to be the experience of the firm, supporting children and families get the clinical care they need. But Serna and her colleagues do much much more than that. In a perception, they are the bridge amongst troubled families and the relaxation of society.
Just take one particular of the several rough cases Serna dealt with in the course of the COVID-19 disaster: A younger Hispanic mother in New Haven experienced just missing her work. Her spouse remaining. She was expecting. Her son confronted behavioral overall health and incapacity troubles. And she was getting evicted from her condominium. The to start with factor Serna did was get the mother a attorney. Then she attained out to the university and social services organizations for support. “The mom did not know how to connect, so I linked the family to the assist they needed,” states Serna, who is bilingual.